- Take inbound calls
- Comprehend customers queries / Complains / Comments
- Display empathy/ understanding of the issue/ concern towards customer
- Provide quick an effective resolution to the customer's queries
- Handling multiple tasks simultaneously
- Has a pleasant attitude
- Wants to delight customers, above and beyond call of duty
- Has a knowledge of customer needs
- Is able to communicate clearly, both written and in speech
- Talks in a way the customer can understand
- Is able to handle complaints, even irate customers
- Works accurately and with eye for details
- Is able to use automated information systems to analyze the customers situation
Desired Profile:
- DAY SHIFT - 6 Days Working
- Qualification / Skills
- Graduation in any STREAM
- 0 -2 years of experience
- Freshers shall also be considered
- good communication skills
- Fluent in English
- Excellent Analytical skills.
Note:
If one choose to walkin write priya on top of the resume.(mendatory)
Company Name: Genpact
Website: www.genpact.com
Qualification: B.Sc , B.Com , B.A , BBA , BHM
Experience: 0-2 Years
Location: Delhi
Job Role: Associate/ Senior Associate -(Non - Technical)
Walkin Details:
Walkin date: 1st Dec to 6th Dec ( Except Sunday)
Walkin Time: 10 am to 2 pm
Venue:
DITP,DMRC building, 8th floor genpact behind shashtri park metro station,shashtri park delhi-110052.
Source: Click Here
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